Special Session: Management and Banking
Thanika Devi JUWAHEERAssociate Professor, Department of Management,
Faculty of Law & Management
University of Mauritius, Mauritius.
Topic: Marketing Insights into COVID19 pandemic – How are customers adapting to the ‘next normal’?
Biography: Thanika D. Juwaheer, PhD is Associate Professor of the Department of Management, Faculty of Law and Management, University of Mauritius. Dr Juwaheer has several years of experience in marketing, tourism and hospitality in Mauritius and the Indian Ocean Islands.
Dr Juwaheer has extensive teaching, industrial and consulting experience in the marketing, hospitality and tourism field. She has published articles in academic journals, conference proceedings and trade journals in the field of tourism and hospitality management and on the impact of green marketing, customer relationship management and the environmental management strategies of hotels and other companies of Mauritius. Dr Juwaheer serves on the editorial board of several international refereed academic journals.
Her additional research interests include green marketing, ecotourism, service quality, customer satisfaction, CRM, mobile and digital marketing and health care management.